Terms and conditions

1. Introduction

BriteLock Storage ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (www.britelockstorage.com) and use our services.

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website or services.

2. Information We Collect

A. Personal Information You Provide
We collect personal information that you voluntarily provide when:

• Submitting an inquiry through our website
• Creating an account or making a reservation
• Contacting customer service
• Processing payments or transactions

Examples of collected personal information:
✔ Name
✔ Email address
✔ Phone number
✔ Billing and payment details

B. Information Collected Automatically

When you visit our website, we may collect certain information automatically, including:
✔ IP Address
✔ Browser type and device information
✔ Website usage and navigation behavior
✔ Cookies and tracking technologies

C. Call Recording

Incoming telephone calls may be recorded for training and quality assurance purposes. By calling our customer service line, you consent to such recordings.

3. How We Use Your Information

We use your personal information for the following purposes:

✔ To provide and improve our storage services
✔ To process payments and manage reservations
✔ To respond to inquiries and customer service requests
✔ To monitor website performance and enhance user experience
✔ To send promotional offers (if you opt-in)
✔ To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

✔ Service Providers: With trusted third-party vendors who assist with payment processing, marketing, and website management.
✔ Legal Compliance: When required by law or legal proceedings.
✔ Business Transfers: If we merge, sell, or transfer business assets, your data may be included.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and gather analytics. You can control cookie settings in your browser.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure. If you suspect a security breach, please contact us immediately.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:
✔ The right to access, update, or delete your personal information
✔ The right to opt-out of marketing communications
✔ The right to restrict or object to data processing

To exercise these rights, please contact us at support@Britelockstorage.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. We encourage you to review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be revised. Your continued use of our services constitutes acceptance of any modifications.

10. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

📍 BriteLock Storage
📞 1-866-976-1951
📧 support@britelockstorage.com
🌐 www.britelockstorage.com

PRIVACY POLICY